FEIS Life App Limited (“FEIS) is committed to protecting the privacy of users of this App (the “App”) and will do everything in its power to ensure that users’ Personal Data is treated with respect to their fundamental rights and freedoms as well as personal dignity, with particular reference to confidentiality.

We have prepared this Privacy Policy in order to briefly explain how we will collect, use, share and secure your Personal Data. It also describes your choices regarding use, access and correction of your Personal Data.

We may require users to provide certain personal information and details in order to provide our services, and we would, therefore, like to explain the procedures and ways in which we handle data supplied to us. This Privacy Policy will also provide you with full information so that you are able to consent to the processing of your Personal Data in an explicit and informed manner, where appropriate.

In general, any information and data which you provide, or which is otherwise gathered by us in the context of the App, will be used by FEIS in compliance with Regulation (EU) 2016/679 (“GDPR”). This means, in particular, that any Personal Data processing carried out by FEIS will respect the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, data minimization, accuracy, integrity and confidentiality.

Data Controller

The Data Controller regarding all Personal Data processing operations carried out through the App is FEIS, with registered offices at 7 Northfield Road, Gosforth, Newcastle Upon Tyne, NE3 3UL United Kingdom.

To get in touch with FEIS for any information regarding how we process Personal Data, including a list of our data processors, please contact us using the contact form in the Contact section of the App.

What information do we collect from you?

As you use the App and, in particular, as you provide information in order to access the App’s services, FEIS may collect and process information related to you as an individual and which allows you to be identified, either directly or together with additional information (“Personal Data”). This information can be collected by FEIS both when you choose to provide it (e.g. when you register to use the App) or simply by analyzing your behavior on the App.

Data voluntarily provided by users

When creating an account on the App, you will be asked to provide certain Personal Data such as contact details (e.g. your name and email address) and marketing preferences, for the purposes listed below.

Where the App allows you to register through your personal profile in social media (Social Login) with your prior and revocable consent, we may access the same limited information included in such profile, related to your name, age, location, likes, interests, contacts and images.

Browsing data

The App’s operation, as is standard with any App on the Internet, involves the use of computer systems and software procedures, which collect information about the App’s users as part of their routine operation, whose transmission is automatic when using Internet communication protocols. Although FEIS does not collect this information in order to associate it to specific users, it is still possible that, by their nature and through processing and association with further data held by third parties, such data may permit us to identify a user, either directly via that information or by using other information collected. As such, this information must also be considered Personal Data.

This information may include several parameters related to your operating system and IT environment, including your IP address, location (country), the URI (Uniform Resource Identifier) addresses of resources you request on the App, the time of requests made, information about your activities on our App (for instance, the pages you visit, the goods you view), the method used to submit requests to the server, the dimensions of the file obtained in response to a request, the numerical code indicating the status of the response sent by the server (successful, error, etc.), details on the device (for instance, your computer, tablet or smartphone) which you use to access our App and so on, by means of cookies and other technologies which allow this tracking.

Such data shall only be used by FEIS for anonymous, statistical purposes about the use of the App, without associating them to any identifier of the users, to ensure its correct operation and identify any faults and/or abuse of the App. This data may also be used for the purposes of investigating liabilities in the event of information crimes committed against the App.

Processing activities

The processing of data shall be made by such procedures, technical and electronic means, which are suitable to protect the confidentiality and security of data and consists of collection, recording, organization, storage, consultation, elaboration, alteration, selection, retrieval, alignment, use, combination, block, communication, dissemination, erasure, and destruction of data, including a combination of two or more of such activities.

Why do we process this information? Purposes of processing and legal grounds

FEIS intends to use your Personal Data, collected through the App, for the following purposes:

No consent is required for the processing of data for the purposes since such processing is necessary to provide the services requested and, therefore, for the performance of an agreement to which you are a party or for the implementation of measures requested by you prior to entering into an agreement (GDPR art. 6,1b). It is not mandatory for you to give FEIS your Personal Data for these purposes; however, if you do not, FEIS will not be able to provide any services to you. 

Users shall not be required to provide Personal Data to browse public pages of the App. The provision of Personal Data for the purposes mentioned above is optional, however, failure to provide required data (indicated as such in the registration form, as applicable) may prevent users from completing registration and, therefore accessing the related services.

Who will be able to access your Personal Data?

In the framework of its activity and for the purposes specified above, your Personal Data may be shared with the following entities (“Recipients”):

Personal data shall not be disclosed nor transferred to third parties, except in the event of extraordinary corporate transactions, when Personal Data may be assigned or contributed to third party purchasers/lessees or assigns.  

Data Transfer

FEIS shares your personal data globally with other companies in order to carry out the activities specified in this Policy. Your personal data, therefore, may be subject to privacy laws that are different from those in your country of residence.

Personal data collected within the European Union may, for example, be transferred to and processed by third parties located in a country outside of the European Union. In such instances FEIS shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organisational measures are in place such as the Standard Contractual Clauses approved by the EU Commission. 


In order to comply with laws protecting children’s online privacy, FEIS does not knowingly collect any Personal Data from children under 16. FEIS takes children’s privacy seriously. As such, we would recommend that a parent or guardian assist and guide any children under 16 which may intend to browse the App or access the services provided by FEIS. Children under age 16 should not use FEIS’s App or services. In the event that FEIS learns that it has inadvertently collected Personal Data from a child under the age of 16, FEIS will promptly delete such information.

If parents/guardians would like to prevent a minor from accessing the App, programs are easily available which enable control over access to the Internet or specific Apps.

Security of Personal Data

All Personal Data collected and processed through the App will be stored and processed so as to minimize the risk of destruction, loss (including accidental loss), unauthorized access/use or incompatible use with the initial purpose of collection. This is achieved by the technical and organizational security measures put in place by FEIS.

Retention of Personal Data

Generally, FEIS will keep your Personal Data only for as long as strictly necessary, according to the reason for which it was collected:

After such periods, all data shall be deleted or anonymized, except that data we are required by law to keep for a longer period.

What are your rights? How can you exercise them?

As a data subject, you are entitled to exercise the following rights, at any time:

Please note that most of the Personal Data you provide to FEIS can be changed at any time, including your e-mail preferences, by accessing, where applicable, your user profile created on the App.

When requesting services via the App, you may have selected one or more means of communication via which Personal Data processing for Marketing purposes may be carried out (, mail, social media). You may withdraw your consent to this processing for all selected means of communication by means of your user profile created on the App, where applicable. You can also withdraw consent for Marketing (for communications received via e-mail) by selecting the appropriate link included at the bottom of every marketing message.

Consent for Profiling carried out by cookies may be withdrawn at any time. Where consent for Profiling was given via a specific tick box, you may withdraw this consent by changing your preferences, at any time, within your user profile created on the App, where applicable.

At any time, you shall be entitled to exercise the rights established by the law in force, by addressing the relevant request to our Privacy expert at our registered address, as detailed above, or by using the contact form which can be found under the Contact section of the App.  

Finally, you are entitled to file complaints with to your local EU Data Protection Authority or to the data protection authority of the United Kingdom, the Information Commissioner’s Office (ICO) at, or Republic of Ireland Data Protection Commission at if you believe that we have handled your information in an unlawful manner.


This Privacy Policy entered into force on 7th January 2019.

FEIS reserves the right to partly or fully amend this Privacy Policy, or simply to update its content, e.g. as a result of changes in applicable law. If FEIS makes any material changes we will notify you by means of a notice on this App prior to the change becoming effective. FEIS therefore invites you to regularly visit this Privacy Policy in order to acquaint yourself with the latest, updated version of the Privacy Policy, so that you may remain constantly informed on how FEIS collects and uses Personal Data.

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